WHO? WHAT? WHEN? WHY? WHERE?
*WE ARE CURRENTLY ONLY TAKING VIRTUAL BUYS AT THE MOMENT.*
Click here to find out more about virtual buying
WHAT KIND OF STUFF DO YOU BUY? Our Buyers are constantly looking for those "WOW" pieces! Aside from our list of brands we look for great quality pieces in good clean condition & on trend. We're always looking for amazing High-end items, Vintage beauts' and select Mall/Boutique brands bought within the past 2 years.
KID'S CLOTHING? We do buy Infant - Kid's clothing, shoes & accessories if they are HIGH-END DESIGNER pieces, such as Louis Vuitton, Gucci, Burberry, Prada, Chanel, etc. If you have any questions please don't hesitate to call us!
HOW MUCH AM I GOING TO GET FOR MY STUFF? 'cuz we all want that cheddar, huh?! We offer 50% store credit of our selling price for each piece & 35% in cash/check. If you're selling any luxury items, i.e. Chanel, Prada, Louis Vuitton and we are able to sell the item for $100 or more then you get to choose from either 60% in store credit or 40% in check. While cash moneyyyy is what it's about we do encourage store credit because it never expires! We store the amount on your account in stores so you actually have zero to think about.
HOW DO BUYERS KNOW WHAT TO BUY & HOW MUCH TO SELL IT FOR? We've been bred for this! HA, Jk ;) but seriously, constant research and practice. Our Buyers are taught and trained. There really isn't a mathematical equation to it though. We choose what is desirable to our customers and the target market we want to have. We sell each item at a price that not only pleases the seller, but also the future shopper. We take our time to carefully look over each item for piling, holes, stains, etc & then search each brand/designer, style/cut to see what the appropriate resale price would be.
DO I HAVE TO WAIT FOR MY CLOTHES TO SELL BEFORE I GET PAID? No. We buy items outright. You will get paid on the spot. Unlike Consignment, you receive your money or store credit (whichever your little heart desires) right then and there :)
WHY DIDN'T DECHOES BUY MY ITEMS? As a company, we truly would LOVE to please each person that comes in to sell to us. Unfortunately, there are going to be times where you feel an item should have been bought that we passed on. PLEASE don't take it personally. We buy according to a multiple of key factors that we have to take into consideration when buying. Even if the person actually "buying" your items LOVES it, but knows it would not be a good fit/sell in store then it sucks- but we gotta do what we gotta do!
DO I NEED AN APPOINTMENT TO SELL? You only need an appointment if you are selling HIGH-END DESIGNER labels, such as, Louis Vuitton, Chanel, Prada, Gucci, etc. These designer labels take a little extra time and expertise with tons of knowledge and experience to back it up! We guarantee our Designer items to be 100% AUTHENTIC. Sometimes even if everything matches up looks, style, feel, serial numbers- the whole 9 yards, but we're only 99% sure it's authentic we will pass until further proof can be shown. This is in no way discrediting the seller, but we have built our business this way from day ONE and feel it would be a disservice to everyone involved if we strayed from that standard.
DO YOU ACCEPT RETURNS/EXCHANGES? We do not. Since Dechoes is in the resale game- ALL SALES ARE FINAL. Once something is purchased from our store we can not issue a refund or store credit to trade. You may sell the item back to us, but there is no guarantee we will repurchase or price the same as time of purchase.